Privacy Policy

Privacy Policy

Last updated: 13 May 2026

1. Who we are

This website, afcvalves.eu (the “Site”), is operated by EAP Global Limited, a private limited company incorporated in Malta. For all data protection matters, EAP Global Limited is the data controller. You can reach us at info@afcvalves.eu.

Legal nameEAP Global Limited
Company number (Malta)C 110100
Registered officeAiredesk Business Hub 17, Triq Il-Modd, Swieqi, SWQ 2373, Malta
VAT numberTo be confirmed
Trading nameAFC Valves EU
Contact emailinfo@afcvalves.eu
Contact phone+351 912 529 904

2. What this policy covers

This policy explains what personal data we collect when you visit afcvalves.eu, request a quote, contact us, or otherwise interact with us — why we collect it, the lawful basis we rely on, who we share it with, how long we keep it, and what rights you have under the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and the Maltese Data Protection Act.

3. What personal data we collect

Information you give us when you submit our contact or quote-request form, send an email, or call:

  • Name (first, last)
  • Company name and role (if provided)
  • Email address
  • Telephone number
  • The content of your enquiry, including any technical or commercial information you choose to share

Information collected automatically when you visit the Site:

  • IP address (anonymised in our access logs after 30 days)
  • Browser type and version, device type, operating system
  • Pages visited, time on page, referring URL
  • Date and time of visit

4. Why we use your data and on what lawful basis

PurposePersonal data usedLawful basis (GDPR Art. 6)
Responding to your enquiry, providing quotations, processing ordersName, contact details, enquiry contentArt. 6(1)(b) — pre-contractual measures and contract performance
Issuing invoices and meeting accounting/tax obligations under Maltese lawName, company, contact details, transaction recordsArt. 6(1)(c) — legal obligation
Securing the Site and detecting abuseIP address, log dataArt. 6(1)(f) — legitimate interest
Operating essential cookiesSession cookie dataArt. 6(1)(f) — legitimate interest
Follow-up commercial communications about products you have enquired aboutName, emailArt. 6(1)(f) — legitimate interest, with right to object at any time

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

5. Who we share your data with

We share personal data only with the following categories of recipient:

  • Hosting provider: Hostinger — stores Site data and logs
  • Email infrastructure: Hostinger mail servers — delivery and storage of email correspondence
  • Contact form plugin: WPForms — processes form submissions on this Site
  • Professional advisers (lawyers, accountants, auditors), where necessary and bound by professional confidentiality
  • Public authorities, only where required by law

We do not sell your personal data, and we do not share it with advertising networks.

6. International transfers

Where any recipient above is established outside the European Economic Area, we transfer your data only under safeguards set out in Chapter V GDPR — most commonly the European Commission’s Standard Contractual Clauses (Decision (EU) 2021/914). A copy of the relevant safeguards is available on request to info@afcvalves.eu.

7. How long we keep your data

CategoryRetention period
Quote enquiries that do not result in a contract24 months from last contact
Customer records (where a contract is concluded)10 years from end of relationship
Email correspondence5 years from last message
Web server access logs30 days, then anonymised

8. Your rights

Under GDPR you have the right to:

  • Access the personal data we hold about you (Art. 15)
  • Rectify inaccurate or incomplete data (Art. 16)
  • Erasure in the circumstances set out in Art. 17
  • Restrict processing in the circumstances set out in Art. 18
  • Data portability — receive your data in a structured, machine-readable format (Art. 20)
  • Object to processing carried out on the basis of legitimate interests (Art. 21)
  • Withdraw consent at any time where we rely on consent (Art. 7(3))
  • Lodge a complaint with a supervisory authority (Art. 77) — for Malta this is the Office of the Information and Data Protection Commissioner (IDPC), idpc.org.mt

To exercise any of these rights, email info@afcvalves.eu. We will respond within one month.

9. Children

This Site is a B2B website serving industrial buyers and is not directed at children. We do not knowingly collect personal data from children under 16.

10. Security

We use TLS encryption for all Site traffic, restrict administrative access on a need-to-know basis, and apply security patches to WordPress and plugins regularly.

11. Changes to this policy

If we make material changes we will update the “Last updated” date and give prominent notice on the Site where appropriate.

12. Contact

EAP Global Limited (trading as AFC Valves EU)
Airedesk Business Hub 17, Triq Il-Modd, Swieqi, SWQ 2373, Malta
Email: info@afcvalves.eu
Phone: +351 912 529 904